Welcome to SOLAVENTH. We pride ourselves on providing high-quality products and services to our valued customers. Our refund policy is designed to ensure your satisfaction with your purchase.
If you are not completely satisfied with your purchase, SOLAVENTH offers a full refund within 30 days of the purchase date. To be eligible for a refund, the item must be returned in its original condition and packaging, along with the receipt or proof of purchase.
Several types of goods are exempt from being returned. Perishable goods, custom products, and downloadable software products are not eligible for a refund. Please contact our support team for clarification on returnable items.
To initiate a return, please contact our customer service department at the following email: [email protected]. Our team will provide you with the necessary instructions and a return authorization number.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For more information on our refund policy or to initiate a return, please contact us at:
Email: [email protected]
Phone: +1 (555) 123-4567
Address: SOLAVENTH, 123 Business Lane, Suite 100, Metropolis, XY 12345